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Kittiwake Solutions is a tourism consultancy business owned by Katherine Webster and based at the heart of the Wild Atlantic Way that provides best practice solutions to world class visitor attractions for the challenges they face today.
Kittiwake can assist your visitor attraction with the following areas:
- Visitor management planning and implementation e.g. establishing visitor management strategy specific to a site, moving from an unmanaged to managed environment
- Project planning and implementation e.g. new attraction scale up, existing business new build
- Operational and strategic change management including pricing, booking, interpretation, organization, structure
- Facilities planning and optimization- e.g. toilets, carparks, queuing systems, exhibition
- Staffing & recruitment planning, e.g. seasonal hiring plan & strategy, rostering optimization, talent development
- Capacity management – dealing with the numbers sustainably
- Seasonality optimization and year round sustainability
- Business planning & feasibility – get grant or investor ready
- SWOT analysis – help identify your path to sustainable growth and development
- Business mentoring and support
- Act as a member of senior management within your visitor attraction to bring additional skillsets and experience to your organisation for a specified project or period of time
- And a wide range of other areas in visitor attraction management and development
Katherine Webster is an award winning, renowned leader in sustainable visitor attraction development and in operational visitor management. She has over 20 years experience in management and leadership roles in tourism and travel technology. Katherine, before she established Kittiwake, led the Cliffs of Moher Visitor Experience (Ireland’s most visited natural attraction) for over twelve years from the construction stage in 2005 up until 2017.
Read more about Katherine’s experience and skillset in The Person section of this website or visit her LinkedIn profile.